Veeam Data Platform 13 Ultimate Upgrade Guide

The first thing you’ll want to do, is power the VM off and take a snapshot in case you have any issues

Then we want to take a backup of the Veeam One Database, open the Veeam One client app on the server desktop

Click Connect

Click the three lines in the top left, the head to Settings/Server Settings

Click Other, then Launch to open the Settings utility

Then click Create Backup

And save it somewhere externally, if you have issues backing it up directly to an SMB share, save it locally, then move it in file explorer

Once your backup is saved on another server, close the utility and the Veeam One console

We will need to get the latest version of Veeam ONE which can be found here

Now mount the Veeam ONE ISO and run the Setup.exe

Click Upgrade

Then click Upgrade Veeam ONE

Click I Accept

Then click Next
We can see the products being upgraded

Enter the service account details, this is likely the local administrator account, and click Next

We then need to connect to SQL for the reporting database, this will use PostGreSQL, which Veeam ONE 12 doesnt use, so select Install New Instance and use the Windows authentication credentials of the service account, then click Next

Click Next

We then need to install the analytics server, select the connected VBR server and/or VEM server and click Next

Then click Upgrade

When its done click Finish

And click Yes to reboot if this pops up

We’ll first want to power down the VRO VM and take a snapshot, ensure it has no running plans
Here mine are disabled and waiting to be run

Also ensure you have at least 40GB of disk space on the VM

We then need to head here and grab the download, its a bit further down, find this and click Download

Then double click the ISO to mount it to your VRO server

Double click the Setup.exe file

Click Upgrade

Select Veeam Data Platform premium Edition

Accept the EULA

Click Next

Make sure your license is selected, it should be auto populated, and click Next

Enter the password of the service account, likely the local administrator user, this should not be on the domain, then click Next

Wait for the configuration check to pass

Once thats done click Next here, it should be all auto populated

Click Yes here

And Yes here

Leave this as the default and click Next

We can then see a list of deprecated features by hovering over the first warning

The second warning is a link showing us operating systems no longer supported, as I am not running any of those I can ignore that
When you are happy, click Next

Leave this on the default and click Next

Then click Upgrade

This will take ~60-90 mins

When it done you will see this, click Finish

And then click Yes to restart the system

Its worth checking the agents, log into the WebUI and click Administration in the top right with the settings cog

Click Infrastructure and ensure all agents have upgraded, this can take 15-20 mins

The first thing we need to do is log into VBR and disable all jobs, from the Jobs section, select them all and click Disable
To select them all, you can click a job and then use Ctrl+A
If any jobs are running, let them finish after disabling them

Then click the three lines in the top left, then click Configuration Backup

And make sure you have one taken in the last 24 hours, the target repository should not be the VBR server its self

If VBR is a VM, shut it down and take a snapshot

We then need to download the VBR ISO which we can find here, and its this link we need

Double click to mount the ISO

And double click the Setup.exe

Click Upgrade

Click ok here for VBR to install the required .NET files

Click Upgrade Veeam Backup And Replication

Accept the EULA

Your license should be auto populated, click Next

Wait for the system configuration check to pass

There are a few notes, you can hover over the warning to see more info, or click the link for the non supported operating systems
After checking these click Next

Check the box to update remote components automatically and click Upgrade

When its done click Finish

And then Yes to reboot

Dont forget to re enable all your jobs, you will want to use the console for this, as only backup jobs are in the UI as of 13.0.1

This upgrade only applies if you deployed the Veeam Hardened Repository v2 from Veeams dedicated ISO, this does not apply to Ubuntu or other distro based repositories

This works by reinstalling the OS partition, so you will need to know what your networking setup with your Bond and IP address was before you start as it will need setting back up

Before starting you want to log into the VBR 13 console, and disable all jobs, in this lab I only have 1 backup job
To do this click Jobs, and then select all jobs and click Disable

Then shut down the Repo
We can get the infrastructure appliance from this direct download link here

We then need to boot this on the repo, you can mount the ISO directly to your server IPMI, eg Dell iDRAC or HPE iLO, or create a bootable USB with Rufus, you must select Write In DD Image Mode

When the ISO boots, on the splash screen, press Enter on Veeam Hardened Repository

Then press Enter on Upgrade

We just then need to wait for the upgrade script to upgrade the appliance and press Yes here, your backups will not be deleted

If you wait the upgrade will automatically begin, when its done the server will automatically reboot and it will need re configuring

Accept the EULA

Enter the hostname, mine was auto populated, and click Next

We need to recreate the bond, click Advanced on the right
We need to node the adapter names, in my case ens33 and ens35

Press Enter on Add

Press Enter on Bond

Scroll down and click Add

Press Enter on Ethernet

Enter a profile name, I recommend <bond-name>-<adapter-name>, and a device which we noted earlier
Like this, then click ok

Press Enter on Add again

Repeat for the other device, in my case ens35 and press Enter on ok

Scroll down and press Enter on mode, this usually wants to be XOR for non LACP active port channels, and 802.ad for LACP active port channels, in my case I am using XOR

Scroll down to IPv4 configuration and press Enter on Automatic

Press Enter on Manual

Press Enter on Show

Press Enter on Add by Addresses

Enter the old IP address, add the gateway and press Enter on Add under DNS Servers

Add your DNS servers, you can press Enter on Add to add more, then repeat for Search Domains

Then scroll down and press Enter on ok

We should then see our bond with our IP, and we can ping the server as a test, when thats working press Enter on Next

You can optionally change the NTP server if you need, then press Enter on Next

And set a strong 15 character password, this has the same requirements as the vhradmin on the old install, then press Enter on Next

You need to setup 2FA, press Enter to show the QR Code

You can press Enter to close the QR Code, enter the code and press Enter on Next

Then press Enter on Next again

Optionally you can set a security officer account if needed, then press Enter on Next

Then press Enter on Finish

When thats done you will see a screen like this

Head to Backup Infrastructure and click Managed Servers/Linux, then click the repo and click Edit Server

Click Next until you get to Access, and change the authentication method to use certificate based authentication and click Next

Click Yes to accept the fingerprint

Then wait for it to connect to the service on the repo and click Apply

Wait for the components to be installed and tested, and when thats done, click Finish

Your backup files will all be in VBR and accessible as needed with nothing else needing to be done
Restore and incremental backups work without issues

If you have the VBR console on another machine, that will need updating as well
Take the same VBR ISO used to upgrade VBR and mount it to the server where the console is installed to and double click the setup.exe file

Click Upgrade

Click ok to install the required .NET files

Click Upgrade VBR Console

Click I accept

Wait for the system configuration check to run

When thats run, click Upgrade

When its done click Finish